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Andrew Phillips Sales/Warehouse Associate

Las Vegas, NV, USA drew-phillips-resume-2018.doc
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Andrew T. Phillips

3112 Dillon Ave. North Las Vegas, NV, 89030, United States

702-290-9056

DrewPhillips559@hotmail.com

 

 

PROFESSIONAL SUMMARY

 

Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Seeking a position withopportunities for advancement in management.

 

SKILLS

 

• Customer-oriented
• Active listening skills
• Consistently meets sales goals
• Retail sales
• Credit card transactions
• Skilled problem solver
• Stocking
• Upselling techniques
• Personable
• Motivated team player
• Shipment processing
• Employee relations
• Natural leader
• POS systems knowledge
• Computer literate
 

WORK HISTORY

 

SONIC DRIVE-IN | Visalia, CA

Carhop/Cashier/Cook (March 2010 – February2014)

 

• Take food and drink orders and receive payment from customers
• Offer customers carry out service at the completion of transactions
• Compute and record totals of transactions
• Resolve customer complaints, answer customers’ questions, and provide information on procedures or policies
• Maintain clean and orderly work areas
• Maintain sanitation, health, and safety standards in work areas
• Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
• Operate large-volume cooking equipment such as grills, deep-fat fryers and griddles
 

KOHLS DEPARTMENT STORE | Visalia, CA

Truck Team/Visual/Sales Associate (October2012 – February 2014)

 

• Take inventory or examine merchandise to identify items to be reordered or replenished
• Greet customers and ascertain what each customer wants or needs
• Answer questions regarding the store and its merchandise
• Maintain knowledge of current sales,promotions and policies regarding payment and exchanges.
• Recommend, select, and help locate merchandise based on customer needs and desires
• Unload cargo and merchandise in a specific amount of time
• Place prices or descriptive signs on backdrops, fixtures and/or merchandise
• Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
• Dress mannequins for displays
• Maintain quality customer service
 

 

CIRCLE-K | North Las Vegas, NV

Graveyard Cashier (May 2015 – July 2018)

 

• Make debit and credit transactions
• Ensure all merchandise is always stocked
• Regularly check ID upon purchase of tobacco and liquor products
• Give Payouts to slot machine players
• Maintain sanitation standards
• Keep soda/slush concentrate in rotation by changing them regularly when they’re low
• Sweep parking lot and clear it of any debris
• Conduct inventory checks regularly to make sure merchandise replenishment is up to company standards
 

EINSTEIN BAGELS | Las Vegas, NV

Delivery and Catering Driver/Cashier/Food Prep (November 2016 – October 2017)

 

• Take catering orders over phone or through email
• Maintain quality customer service both in person and over the phone
• Prepare delivery orders according to customers order sheet
• Deliver order by car at specified time on order sheet
• Operate kitchen cooking equipment such as blenders, walk-in ovens, belt toasters, espresso machines etc.
• Handle debit/credit/cash transactions and inquire if the customers need were met
• Maintain a clean workplace and uphold sanitation standards both inside and outside of the establishment
• Keep tea and coffee brewed fresh on a regular basis
• Upon store opening/closing make sure seated areas are clean by mopping, sweeping, sanitizing tables and soda machines as well
EDUCATION

 

SAN JOSE JOB CORPS, San Jose, CA, United States

Material Handling (February 2010 – September 2010)

• Obtained certification to operate LPG sit-down fork lift
• Frequently chosen to be team leader in majority of class activities and projects
• Participated in preparing events such as dances, shows, graduations etc. which helped build my experience in working on my feet and assembling different types of structures
• Got along very well with instructors, staff and peers and was widely known for my excellent work ethic and dedication
LA SIERRA MILITARY ACADEMY,Visalia, CA, United States

General Education (April 2005 – June 2008)

• Graduated with a GPA of 2.4 (Class of ’08)
• Had the 3rd highest physical training score of all 4 years of attendance
• Member: LSBL (La Sierra Boxing League), Fall 2007-Fall 2008
• Worked with and operated assorted tools in shop class frequently through out my attendance

Education

4/2005-6/2008 High School Diploma at La Sierra Military Academy

Graduated with 2.7GPA

Experience

10/2018- Still employed Sales Associate at GameStop