Vireo Health, Inc. is focused on integrating standard medical, scientific, and operational practices into the medical cannabis industry, improving the quality, safety and affordability of cannabis-based medicines for our patients. We are currently seeking a temporary part-time Patient Care Coordinator to join our team at Red Barn Growers in Santa Fe, NM.
The Patient Care Coordinator is an integral part of the Red Barn Growers dispensary team. This position reports to the store manager. The Patient Care Coordinator receives patients, is knowledgeable about cannabis, provides excellent customer service, works well with colleagues, and contributes to the overall atmosphere of a Red Barn Growers dispensary.
Provide exceptional customer service in accordance with Red Barn Growers standards.
Possess knowledge about cannabis and how it works with the body, and express interest in furthering one’s education about medical cannabis.
Exhibit a positive, enthusiastic attitude towards colleagues, patients, and vendors.
Maintain a professional demeanor and appearance and project trustworthiness and maturity.
Adhere to NMMCP guidelines.
Represent Red Barn Growers’ philosophy on customer service and customer relationships.
Clean and organize the shop as directed.
Be knowledgeable of the POS system and know how to process a transaction.
Be knowledgeable about the various strains of cannabis, terpenes, cannabinoids, and their impact on the body.
Check patients in.
Prep and pack product.
Stock inventory as needed or requested by manager.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Strictly adhere to all safety protocols and guidelines.
A high school diploma and 1-3 years’ experience in a retail environment.
Excellent communication skills, verbal and written.
Retail, cash handling, and Point-Of-Sale experience.
Working knowledge of Microsoft Office and proficient computer skills.
Must be 21 years old and pass criminal State background check.
Excellent work ethic and ability to collaborate with a team.
High level of integrity and reliability.
Flexible availability (nights and weekends are sometimes required) for up to 33 hours each week.
Equal Opportunity Employer, including disabled and veterans.
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