Have a Heart is the fastest-growing cannabis retailer on the west coast with operating stores in WA, CA, OR and IA, and launch plans underway. We are currently seeking Lead Budtenders to join our brand new Oakland shop.
We have committed to the City of Oakland that we will seek to hire individuals who reside in Oakland, as well as individuals who have former convictions or incarcerations. We intend to actively recruit such individuals and to that end, if you have a prior conviction or incarceration or reside in the City of Oakland, we encourage you to apply. We do not require that applicants disclose any prior convictions or incarcerations during the application process, and we will not ask. However, we do encourage that you inform us voluntarily in the application process to help us further this goal and actively recruit such individuals.
The Lead Budtender is responsible for processing guest orders while providing exceptional guest service and demonstrating advanced product knowledge. The Lead Budtender position includes cash handling responsibilities and a high degree of compliance orientation. The Lead Budtender may act as Lead In Charge in the absence of a Store Manager or Assistant Manager, ensuring shift open/close tasks are completed and serving as a leader for on-shift employees.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Familiarize guests with shop layout, product offerings, and order/purchase methods.
Must be able to identify guest needs and explain product selection available, effectively steering them to use products that best fit their needs.
Educate guests on Have A Heart online order systems.
Set realistic expectations for the guest regarding shopping for recreational cannabis, including compliance regulations and purchase limits.
Required Education and Experience
Minimum of six (6) months experience in customer service and/or cannabis.
Some previous experience in a retail sales environment
Have a Heart is proud to offer a competitive compensation package, including company discounts, and ongoing opportunities for career development.
Equal Opportunity Employer
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